Privacy Policy

Last updated: July 17, 2025

This Privacy Policy explains how Sitemarq ("we", "us", or "our") collects, uses, and protects your personal information when you use our web application and services. We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable privacy laws in Europe.

1. Who We Are

Sitemarq is a product operated by Illa Catalana SL, a company registered in Spain with CIF B65826471. Our registered office is located at Rosselló 439, 08022 Barcelona, Spain.

2. Information We Collect

• Account Information: Name, email address, password, and billing details.
• Usage Data: Pages visited, time spent, and features used within the app.
• Cookies and Tracking: See the Cookie Policy below for more details.

3. How We Use Your Information

• To provide and maintain the Sitemarq service
• To process payments and manage subscriptions
• To communicate with you about your account or important updates
• To analyze usage and improve product features
• To ensure security and prevent fraud

4. Legal Basis

We process your data based on the following legal grounds:

• Performance of a contract (your subscription to our service)
• Compliance with legal obligations
• Your consent (for cookies and marketing)
• Legitimate interests (product development and analytics)

5. Cookie Policy

We use cookies to personalize your experience and to analyze how our web app is used. Cookies are small text files stored in your browser. You can manage or disable cookies through your browser settings.

• Essential Cookies: Required for login, security, and core functionality.
• Analytics Cookies: Help us understand how users interact with the app.
• Marketing Cookies: Used only with your consent for remarketing and advertising.

6. Your Rights

As an EU resident, you have the right to:

• Access, correct, or delete your personal data
• Withdraw consent at any time
• Object to or restrict processing
• Data portability
• Lodge a complaint with a supervisory authority (e.g. AEPD in Spain)

7. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy, or as required by law.

8. Third-Party Services

We may use third-party providers (such as payment processors or analytics tools) that process your data on our behalf. All providers are GDPR-compliant and bound by data processing agreements.

9. International Transfers

If data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

10. Contact Us

For questions or requests related to this policy or your data, please contact us at:

Illa Catalana SL
Rosselló 439, 08022 Barcelona, Spain
Email: info@sitemarq.com

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email. Please review it periodically.